Frequently Asked Questions
AKINA is more than a brand—it’s a philosophy. We bring timeless artistry, modern elegance, and soulful design into your home, curating pieces that transform spaces into experiences.
We offer a carefully curated collection of wallpapers, wall hangings (MDF, acrylic, resin, metal), wall clocks, custom ACP nameplates, canvas paintings, brassware, and more. Each piece is designed to blend luxury with functionality.
Products & Customization
Yes. Customization is at the heart of AKINA. From bespoke wallpapers to personalized nameplates and statement décor pieces, we ensure every creation reflects your style and story.
We provide a care guide with each item. In general, keep products away from excessive moisture, direct sunlight, and harsh cleaning agents. A soft, dry cloth is ideal for maintenance.
Orders & Payments
You can explore and purchase our collection directly through our website or via our official social media channels.
We accept all major debit/credit cards, UPI, net banking, and trusted digital wallets. Selected locations may also have Cash on Delivery.
Shipping & Delivery
Yes, AKINA delivers nationwide. For international orders, please contact our support team for personalized assistance.
Standard orders usually arrive within 5–10 business days. Custom and made-to-order pieces may require additional time.
Once dispatched, you’ll receive a tracking link via email or SMS to follow your shipment.
Returns & Exchanges
We accept returns for defective or damaged items reported within 7 days of delivery also open box delivery or making video while unboxing is appreciated. Customized and personalized products are non-returnable unless received in damaged condition.
Simply reach out to our customer care team with your order details and product images. We’ll assist you promptly.
Support & Experience
You can connect with us via email at support@akina.co.in or WhatsApp/call at +91-9389962771. Our team is available Monday–Saturday, 10 AM – 6 PM IST.
Yes. Our experts offer styling guidance to help you select the perfect pieces for your home. From accent walls to statement décor, we ensure your vision comes alive with AKINA.
